Privacy Policy – Senza Agency

Introduction

Senza Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Register for an account in our mobile applications
Subscribe to our newsletter or communications
Request information about our services
Interact with our customer support

This information may include: name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you access our website or mobile applications, we may automatically collect:

Device information (device type, operating system, unique device identifiers)
Usage data (pages visited, time spent, features used)
IP address and browser type
Location data (with your permission in mobile applications)
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Respond to your inquiries and provide customer support
Send you updates, marketing communications, and promotional materials (with your consent)
Analyze usage patterns and optimize user experience
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery)
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you authorize us to share information with third parties

Mobile Applications

Our mobile applications may request access to certain features of your device, including:

Camera and photo library (for profile pictures or content uploads)
Location services (to provide location-based features)
Push notifications (to send you updates and alerts)
Device storage (to cache data and improve performance)

You can manage these permissions through your device settings at any time.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Disable cookies through your browser settings
Withdraw consent for data processing (where applicable)

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Users

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact form or reach out to us directly.